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Cookie policy and website tracking

Cookie Policy

How we use cookies and tracking technologies

Last Updated: October 1, 2025

Effective Date: October 1, 2025

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and analyzing how you use our site.

2. How We Use Cookies

We use cookies for several purposes to improve your experience on our website:

  • To remember your preferences and settings
  • To analyze website traffic and usage patterns
  • To provide personalized content and advertisements
  • To improve website functionality and performance
  • To ensure website security

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions.

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Security Cookies: Help protect against security threats
  • Load Balancing Cookies: Distribute website traffic evenly

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Google Analytics
  • Website performance monitoring
  • User behavior analysis

3.3 Marketing Cookies

These cookies are used to track visitors across websites to display relevant and personalized advertisements.

  • Social media advertising
  • Retargeting campaigns
  • Personalized content delivery

3.4 Preference Cookies

These cookies remember your choices and preferences to provide a more personalized experience.

  • Language preferences
  • Location settings
  • Accessibility options

4. Third-Party Cookies

Some cookies on our website are set by third-party services. These include:

  • Google Analytics: Website analytics and performance monitoring
  • Social Media Platforms: Facebook, Instagram, Twitter integration
  • Advertising Networks: Display relevant advertisements
  • Payment Processors: Secure payment processing

5. Managing Your Cookie Preferences

You have several options for managing cookies:

5.1 Browser Settings

You can control cookies through your web browser settings:

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions

5.2 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences

5.3 Opt-Out Links

You can opt out of specific tracking services:

  • Google Analytics Opt-out
  • Facebook Ad Preferences
  • Digital Advertising Alliance

6. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

  • You may need to re-enter information repeatedly
  • Personalized content may not be available
  • Some interactive features may not work
  • Website performance may be affected

7. Cookie Retention Periods

Different cookies have different retention periods:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain for a set period (typically 30 days to 2 years)
  • Analytics Cookies: Usually retained for 26 months
  • Marketing Cookies: Typically retained for 90 days to 2 years

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending email notifications for significant changes

9. Contact Us

If you have questions about our use of cookies, please contact us:

Rocky Journeys Data Protection Officer

123 Railway Avenue
Vancouver, BC V6B 1A1
Canada

Email: [email protected]

Phone: 1-800-ROCKY-1

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